Cancellation/Refund – in the event of a cancellation, fees will only be refunded in full (minus any charges from third parties i.e banks, repayment plan schemes) where no modules have been activated and an email has been received to customerservice@theonlinebeautycourses.com within 14 days.

In the event of cancellation where modules have been activated, fees will not be refunded.

Transfers – Requests for transfers to alternative courses can be arranged if The Online Beauty Courses admin team are notified in writing by sending an email to customerservice@theonlinebeautycourses.com, these requests must be made before 14 days post purchase of the course, having had no modules activated. One transfer will be accepted without charge, all subsequent transfers will attract an administration charge of £50.00.

Substitutions – We do not facilitate substitutions.